At AshokVeda Publications, we want you to be delighted with your purchase. If you need a refund, here’s what you need to know:
Eligibility: For printed books, you have 14 days from the day you receive the item to request a refund. Refunds are available if the products are damaged, or defective, or if you received the wrong item.
Requesting a Refund: To request a refund, email us at [email protected] with your order number and a description of the issue. If applicable, please attach photos of the product. We will review your request and respond within 3 business days.
Refund Process: If your refund request is approved, we will process the refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Conditions: Products must be returned in their original condition. Sale items are non-refundable unless they are defective or not as described. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error.
We aim to provide a smooth and satisfactory experience for all our customers.
